26, Report:
#9201
Posted Date:
Dec 13 2001
MCI Wireless imcompetent how many reports are filed against them
I would like to share with you my complaitn made to MCI. I am amazed to see that so many others have been similary mistreated. They now have the nerve to attempt to extract a termiantin fee. Has anyone been successful yet in putting them in their place?? Are any Attorneys general...
Entity
Categories: Cellular Phone Companies
27, Report:
#9111
Posted Date:
Dec 12 2001
World Com Wireless my bill was paid & they turned off phone Horrible customer service
I signed up with World Com Wireless 2 months ago, and I am completely dissatisfied with their service. They have an automated system that at many times will tell me that I must call back, that their lines are tied up. This happens the majority of the time that I call.
Then wh...
Entity
Categories: Cellular Phone Companies
28, Report:
#9069
Posted Date:
Dec 11 2001
MCI Wireless Promised a choice of program all lies
On Nov. 24th, 2001 I was contacted by a MCI Wireless employee & agreed to them sending me a cell phone with the understanding, which was suppose to be being taped. (they also failed to mention the $25. activation fee until we were hanging up & she had been on the line for 45 minutes...
Entity
Categories: Cellular Phone Companies
29, Report:
#9027
Posted Date:
Dec 11 2001
Totally Disgusted with MCI Wireless rip off
I have been an MCI WirelessCom customer for four years. Their service since November 2000 has been pitiful. First, they stopped sending me any bills without any notification.
After four months of not knowing what was going on, and not being able to get through their Customer ...
Entity
Categories: Cellular Phone Companies
30, Report:
#8986
Posted Date:
Dec 10 2001
MCI WORLDCOM WIRELESS - THE PEOPLE YOU JUST CANT SEEM TO GET A HOLD OF!
I'VE BEEN TRYING TO TURN OFF MY PHONE WITH MCI WIRELESS FOR THE LAST THREE MONTHS!!! I'VE WRITTEN THEM LETTERS, CALLED CUSTOMER SERVICE(WHAT A BIG JOKE THAT IS! YOU JUST GET A RECORDING THAT SAYS CALL BACK LATER)AND THEY GIVE YOU A CUSTOMER SERVICE E-MAIL ADDRESS THAT DOSEN'T EVEN E...
Entity
Categories: Cellular Phone Companies
31, Report:
#8528
Posted Date:
Dec 03 2001
MCI Wireless --- Another Ripoff
After not being able to contact MCI Wireless by phone several times, I wrote them a letter on July 31, 2001 cancelling my service for my cell phone.
had their service for 1-1/2 yrs. I sent them the letter & emailed it. They continued to invoice me for past service, even past...
Entity
Categories: Cellular Phone Companies
32, Report:
#8572
Posted Date:
Dec 03 2001
MCI WorldCom Wireless Rip-off
After a year of endless problems with WorldCom Wireless accounting service, I sent the company a service termination notice today. The most recent foul-up (polite version): On Nov 5 I mailed a payment for which I subsequently received a past due notice and on Nov 20 I called custome...
Entity
Categories: Cellular Phone Companies
33, Report:
#7941
Posted Date:
Nov 19 2001
MCI Wireless won't honor their agreement. incorrect billing
WorldCom Wirerless, Inc.
Complaint: They continue to bill me incorrectly.
Problem: I signed on to their promotional plan on July 11, 01.
The Advantage Regional 120 Digital plan.
This Promational plan came with an additional 200 bonus Anytime Minutes per month for 12 month...
Entity
Categories: Cellular Phone Companies
34, Report:
#7794
Posted Date:
Nov 14 2001
Worldcom wireless no service as promised
My service with this company is a joke. First of all we never called and requested wireless service. My husband was solicited over the phone and was impressed with the services offfered. We were assured that the phone would work in the area in which we live and that we would have h...
Entity
Categories: Cellular Phone Companies
35, Report:
#7611
Posted Date:
Nov 08 2001
Worldcom Wireless Shody Ripoff Service and Billing
I have had contracts with MCI Wireless or Worldcom Wireless going almost over 2 years. A Skytel Pager and a Cell Phone. MCI does not have voice network on wireless so it resells Cingular stripped of features you would find with a Cingular plan. Now to the issues:
1.They failed to...
Entity
Categories: Cellular Phone Companies
36, Report:
#3316
Posted Date:
Sep 12 2000
MCI WIRELESS SCAM
I have had bad experience with MCI and its service. I got a wireless phone last year and was told about a plan that was different from the one that I was signed for. I could not get to their customer service line - had to wait 20 minutes everytime to get thru to a person. The phone...
Entity
Categories: Cellular Phone Companies